Psycantech Consulting LLC
Program and Project Management for IT and Business
I help companies, agencies, and departments with their business and functional software needs.
Think of me as your visionary, translater, and concrete planner.
Your requirements matter. You deserve a system that is designed with a solution that addresses your needs. You deserve a partner who knows how to ask the right questions, challenge your assumptions, and help everyone get to the best solution.
WHO AM I
With over 15 years in human services, I have worked in many sides of client services. A few notable positions include:
Group Home Worker
Special Education Teacher's Assistant
Help Desk Analyst
Trainer / Content Developer
Business Analyst
Test Manager
Project Manager
My love, compassion, and empathy for stakeholders comes from my array of experiences. I've seen the challenges direct care workers have had from not being trained. I've seen trainers flustered when the system has a defect during a training course. I've seen developers frustrated with functional designs not accounting for existing system limitations. And I've worked with business owners disappointed in MVPs that do not meet basic requirements.
How I Operate: Your requirements matter. You deserve a system that is designed with a solution that addresses your needs. You deserve a partner who knows how to ask the right questions, challenge your assumptions, and help everyone get to the best solution.
I believe in a holistic approach that addresses every stakeholder's perspective and needs. I have both a MS and BS in Psychology and am a certified IBM Cúram Business Process Analyst. See my resume here.
WHO I HELP
Software companies, agencies, and departments from both public (government) and private sector. I specialize in social program management systems and policies including:
Cúram
Medicaid (Spend down, MAGI)
Food and Nutrition Programs (FNS, SNAP, Food Stamps)
Program Integrity / Fraud, Waste, Abuse
Child Care Assistance
Cash Assistance
HOW I HELP
When you need to create or update a software system, I help you realize that vision. I use evidence-based elictation techniques to help you articulate and document your vision. Then, I use that vision to create a step-by-step project plan to help you bring that vision to life. Along the way, I ensure that all stakeholdesr / team mates understand the design and assist with troubleshooting issues.